Job Code 47620
Job Title Indoor Sales Representative
Country Egypt
Job Category
Job Type Full Time
Description
• Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries. • Dealing with customers directly mainly face-to-face, or electronically and by telephone and responding to customer inquiries promptly. • Responding to customer inquiries regarding offers, discounts, and so on. • Adopting the guidelines established by the retail store to resolve the complaints from customers. • Managing the accounts of customers and keeping records of customer transactions and interactions. • Recording details of comments, inquiries, complaints, and actions taken. • Providing customers with exchanges, refunds, discounts, or other offers related to their retail store account activity. • Performing customer verifications, processing orders, applications, forms, and requests. • Directing unresolved issues and requests to the appropriate designated resource.
Qualifications
• Bachelor degree (except Law graduates). • A neat appearance. • Ability to work varied hours/days, including nights, weekends, and holidays, as needed • Ability to read, count, and write to accurately complete all documentation. • Strong communication, interpersonal and customer service skills. • Interest in helping and working with customers. • Very Good command of English and ability to communicate with foreigners.
Gender Male
Experience 0 – New Graduate Years.
Compensations Competitive compensation plan
Salary (L.E.) 1500 - 2500
Job Contact Person Human Resources management
Job Contact Email vodafone.deltagroup@gmail.com
المشاركات
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